Register your warranty

Concerned about always offering you an excellent service, registering your warranty online will help us to quickly track the information we need about your Valcourt wood fireplace.

Register my warranty

Warranty details

  • Wood heating
  • Others
Description Parts Labour
Combustion chamber (welds only), castings, convector air-mate and ceramic glass* Lifetime** 4 years
Plating* (defective manufacture) Lifetime** N/A
Stainless steel firebox components, surrounds and heat shields, trims (aluminum extrusions), vermiculite, C-Cast or equivalent baffle* and secondary air tubes* 5 years** 3 years
Carbon steel firebox components, glass retainers, and handle assembly 3 years 2 years
Grate, blowers, heat sensors, switches, rheostat, wiring, and other controls 2 years 1 year
Paint (peeling), gaskets, insulation, refractory bricks**, and ceramic fibre blankets 1 year N/A
All parts replaced under the warranty 90 days N/A

*Pictures required **Limited to one replacement