Warranty
Register your warranty
Concerned about always offering you an excellent service, registering your warranty online will help us to quickly track the information we need about your Valcourt wood fireplace.
Warranty details
- Wood heating
- Others
| Description | Parts | Labour |
|---|---|---|
| Combustion chamber (welds only), castings, convector air-mate and ceramic glass* | Lifetime** | 4 years |
| Plating* (defective manufacture) | Lifetime** | N/A |
| Stainless steel firebox components, surrounds and heat shields, trims (aluminum extrusions), vermiculite, C-Cast or equivalent baffle* and secondary air tubes* | 5 years** | 3 years |
| Carbon steel firebox components, glass retainers, and handle assembly | 3 years | 2 years |
| Grate, blowers, heat sensors, switches, rheostat, wiring, and other controls | 2 years | 1 year |
| Paint (peeling), gaskets, insulation, refractory bricks**, and ceramic fibre blankets | 1 year | N/A |
| All parts replaced under the warranty | 90 days | N/A |
*Pictures required **Limited to one replacement