Valcourt products are sold at specialty retailers across North America. Offering personalized service, they can assist you in choosing the fireplace of your dreams. The dealer's contact information is provided for you to verify with them the availability of the product you are interested in.

For any question or feedback regarding our products, please contact our consumer service team.

Information request
possiblepurchase@sbi-international.com

1-888-539-0864
Monday to Friday - 8:30 a.m. to 12:00 - 1:00 to 5:00 p.m. (EST)

For technical support, please contact our technic support team.

Technical support
tech@sbi-international.com

1-877-356-6663
Monday to Friday - 8:00 a.m. to 12:00 - 1:00 to 5:00 p.m. (EST)

For any question about our appliances and installation requirements, please contact our dealer service team.

sac@sbi-international.com

1-844-344-3071
Monday to Friday - 8:00 a.m. to 12:00 - 1:00 to 5:00 p.m. (EST)