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CONSUMER SERVICE

Customer service

possiblepurchase@sbi-international.com

1-888-539-0864

Monday to Friday
9:00 a.m. to 12:00 a.m. - 1:00 p.m. to 4:00 p.m. (EST)

Technical support

tech@sbi-international.com
1-877-356-6663

Monday to Friday
8:00 a.m. to 12:00 a.m. - 1:00 p.m. to 5:00 p.m. (EST)

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DEALER SERVICE

sac@sbi-international.com

1-844-344-3071
Monday - Friday: 8:00 a.m. to
12:00 - 1:00 to 5:00 p.m. (EST)

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Tax credits or government incentives may apply to our products

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SBI

SBI (the Valcourt brand manufacturer) specializes in the design and manufacture of residential heating appliances using as main fuel wood, wood pellets and biomass. SBI sells its products through several brands having a high recognition in their respective market niche.

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