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About you

First name *
Last name *

Sex (Optional)

Male Female

Address *
City *
Country * Canada USA Other
Province / State * Alabama Alaska Arizona Arkansas California North Carolina South Carolina Colorado Connecticut North Dakota South Dakota Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New York New Mexico Ohio Oklahoma Oregon Pennsylvania Rhode Island Tennessee Texas Utah Vermont Virginia West Virginia Washington Wisconsin Wyoming
ZIP / Postal code *
Telephone * --
E-mail *

About your hearth product

Model Name FP1 MANOIR - WOOD FIREPLACE WITH RECTRACTABLE DOORS (CLASSIC STYLE DOORS) FP1 MANOIR - WOOD FIREPLACE WITH RETRACTABLE DOORS (MODERN STYLE DOORS) FP10 LAFAYETTE - WOOD FIREPLACE (EPA) FP11 FRONTENAC - WOOD FIREPLACE WITH GUILLOTINE DOORS FP2 BEAUMONT - WOOD FIREPLACE (MODERN STYLE DOORS) FP2 BEAUMONT - WOOD FIREPLACE (MODERN STYLE FOLDING DOORS) FP4 CHAMPLAIN - High efficiency woodburning fireplace (7") FP4 CHAMPLAIN - WOOD FIREPLACE * FP5 WESTMOUNT - Decorative see-through woodburning fireplace FP5 Westmount - see-through wood fireplace (modern style doors) FP5 WESTMOUNT - SEE-THROUGH WOOD FIREPLACE (MODERN STYLE FOLDING DOORS) FP6 MONTCALM - WOOD FIREPLACE FP7 ANTOINETTE - WOOD FIREPLACE WITH GUILLOTINE DOOR FP7 ANTOINETTE - WOOD FIREPLACE WITH GUILLOTINE DOOR FP8 SAGUEANY - High efficiency woodburning fireplace FP8 SAGUEANY - WOOD FIREPLACE (EPA) WITH RETRACTABLE CAST IRON DOOR FP9 VERSAILLES - WOOD FIREPLACE (EPA)
 
Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). For pellets appliances, the label is under the lid of the hopper. The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label.

Date purchased *

About your Dealer

Dealer name *
City *
Country * Canada USA Other
Province / State * Alabama Alaska Arizona Arkansas California North Carolina South Carolina Colorado Connecticut North Dakota South Dakota Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New York New Mexico Ohio Oklahoma Oregon Pennsylvania Rhode Island Tennessee Texas Utah Vermont Virginia West Virginia Washington Wisconsin Wyoming

Were you satisfied with your dealer? ^*

Yes
No

If no, why not?

What motivated your purchase? ^*

Replacement of an old unit

The desire to create a warm and cosy ambiance

The desire to reduce heating costs

The desire to increase the heat capacity of an existing heating system

The desire to have a secondary heat source

Other reasons

Where did you install your hearth product? ^*

In a primary residence, in the basement

In a primary residence, at the ground floor level

In a secondary residence, in the basement

In a secondary residence, at the ground floor level

In a garage

In a hunting/fishing camp

In a commercial building

Other location

How else do you heat your home? ^*

Central heating Natural gas Propane Fuel oil Pellet fuel Wood Coal Electricity Other N/A

Space Heating (max. 2 choices)   Natural gas Propane Fuel oil Pellet fuel Wood Coal Other N/A

Where did you mainly hear about our hearth product? ^*

A friend or family member who already has a hearth product

In a newspaper

On television

On the radio

In a flyer or in a catalog

At the store where you bought your unit

On the Internet

Commercial exibition

Architect or designer

Had an appliance of this brand

A professional of the heating industry (inspector, installer, chimney sweeper, or other)

Other

Estimate the importance of the following characteristics
when you chose your hearth product? (1 if the category
is not important or 10 if it has a major importance in your
decision of purchase) ^*

	1 2 3 4 5 6 7 8 9 10
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service
Low rate of emission

Are you satisfied so far about your hearth product? ^*

Very satisfied

Satisfied

Too soon to tell

Unsatisfied

Very unsatisfied

Comments

Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 418 878-3040 or by e-mail at tech@sbi-international.com

Customer reviews

It is possible for you to write a review that can be read by other consumers on web page of the product you have purchased. The following information will appear: you first name, your city, your country, your satisfaction level, and the date of your review. Before your write your review, we invite you to read our review guidelines.
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Do you wish to receive information about special
promotions or others hearth products?

Yes
No

Age (Optional)

18-24	25-34	35-44
45-54	55-64	65 or more

What is your family income? (Optional)

Less than 19,999$	20,000$ - 29,999$	30,000$ - 39,999$
40,000$ - 59,999$	60,000$ - 79,999$	80,000$ - 99,999$
100,000$ and more

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